1. Who We Are

Our website address is https://appalachian-ironworks.com. Appalachian Ironworks is a custom ironwork company specializing in handcrafted railings, gates, fencing, and specialty metalwork for residential and commercial projects.

2. Information We Collect

We may collect personal information in several ways when you interact with our website.

Information You Provide

• Name
• Email address
• Phone number
• Address (if provided)
• Project information or service inquiries
• Any additional information you choose to include in messages

This information is used to respond to inquiries, provide estimates, and communicate regarding our services.

Automatically Collected Information:

• IP address
• Browser type and device information
• Pages visited on our site
• Time and date of visits
• Referring website or source

3. Use of Cookies

Our website may use cookies to improve site functionality and performance. You can disable cookies through your browser settings if desired.

4. Google Analytics

We use Google Analytics through Google Site Kit to understand how visitors interact with our website. Google may collect pages visited, time spent on pages, device and browser type, approximate location, and referral sources.

Learn more: https://policies.google.com/privacy

5. Contact Forms (Gravity Forms)

Our website uses Gravity Forms to collect information submitted through contact forms such as name, email address, phone number, and project information. This data is used only to respond to inquiries or provide service estimates.

6. Google reCAPTCHA

We use Google reCAPTCHA to protect the site from spam and abuse. reCAPTCHA may collect IP address, browser data, mouse movements, and device information.

Google Privacy Policy: https://policies.google.com/privacy

Google Terms: https://policies.google.com/terms

7. Embedded Content From Other Websites

Pages on this website may include embedded content such as videos or images. Embedded content behaves as if the visitor has visited the external website directly.

8. How We Use Your Information

• Respond to inquiries and project requests
• Provide estimates or consultations
• Improve website performance
• Monitor traffic and usage patterns
• Prevent spam and abuse

9. Data Security

We implement reasonable security measures to protect personal information, though no online transmission can be guaranteed completely secure.

10. Data Retention

Information submitted through forms may be retained for business communication and analytics reporting.

11. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us.

12. Contact Information

Appalachian Ironworks

Phone: (423) 246-2066

Website: https://appalachian-ironworks.com

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.